London City Airport reveals new ‘fly-through’ animation of future passenger experience as part of £500m transformation

The airport this week welcomed a record 20,300 passengers in a single day – the highest number in its 31-year history

London City Airport has released a new 2-minute animation which offers a glimpse of the future for London’s most central airport, available to view here. The video follows a record-breaking day for the airport on Monday 17th June, with 20,300 passengers either arriving into, or departing from, London City Airport, indicating the popularity of the gateway.
The video ‘fly-through’, created by the visualisation team at design and engineering consultancy Atkins, conveys what the passenger experience will be like at London City Airport following a £500 million transformation, with major new facilities coming on stream in 2022.
The computer-generated animation depicts the airport journey of two pairs of passengers – a departing leisure couple and arriving business travellers – reflecting London City Airport’s evolving customer base. While business travel to and from the capital remains at the core London City’s proposition, over the coming years, the proportion of leisure passengers is expected to continue to increase, reflecting the airport’s broader role, changing mix of destinations, and growing East London population.
During the animation, the passengers experience the brand-new Check In area, Security, Departures Lounge, Baggage Claim, dedicated Arrivals area and gate lounges, with stunning views of the airport – inside and out. The fly-through also depicts London landmarks of the future, including 22 Bishopsgate in the City of London and Newfoundland tower in Canary Wharf, conceptualising the view for future passengers on London City Airport’s famous easterly approach.
The world-class new terminal will provide more space, better facilities, smart airport experiences, and greater choice of shops, cafés, bars and restaurants, reflecting modern London.
The animation has been published ahead of what is expected to be the airport’s busiest ever summer, with annual passengers forecast to reach 5 million in 2019, and around 6.5 million following the major overhaul, reflecting the demand for the speed and convenience of London City Airport.
Peter Adams, Chief Development Officer for London City Airport, said: “We are building a new and impressive gateway for London in the heart of the Royal Docks, on the doorstep of the city and fast-changing East London boroughs.
“This new animation brings to life for the first time what customers can expect - be they international visitors to London, leisure city breakers or business travellers. London City Airport will offer an amazing modern airport experience while retaining the speed and efficiency that we know our passengers love.”
Steve Tasker, Aviation Market Director at Atkins, said: “We’ve worked alongside London City Airport for over 15 years and continue to be inspired by its ambition and steadfast focus on passenger and airline experience, The airport’s new terminal extension – which is captured beautifully by the animation -  marks the latest chapter in a genuine success story for London and the aviation industry.”
The City Airport Development Programme began in 2017 and, in addition to the new terminal facilities, includes eight new aircraft stands and a parallel taxiway, next to the runway. Construction is well underway with many of the new facilities are being built above the dock waters of King George V Dock, in what is an enormous marine engineering project, led by the Delivery Partner, Bechtel.