With more details to be announced alongside airline partners shortly, it is expected that domestic services to key UK cities and regions will begin first. International flights are expected to follow in early July, although the exact timing may depend on the proposed quarantine of passengers arriving into the UK.
Since operations were suspended on March 25th, staff have been busy working behind the scenes to prepare the terminal to welcome back passengers and to offer a safe, careful and speedy journey through the airport. Good progress has also been made on the airport’s major development programme with construction following the latest government guidance and focussing on key airside projects including aircraft stands, the parallel taxiway and new immigration and baggage facilities.
A whole range of steps have been taken to provide reassurance to passengers including installing Temperature Checking Technology both on departure and arrival, providing staff with face masks and visors and providing clear instructional signage for every step of the journey. The airport will also deploy rigorous and thorough cleaning regiments, including the use of an anti-bacterial surface treatment which will begin to kill all germs upon contact and lasts for up to 12 months.
Passengers will be asked to observe social distancing rules wherever possible in the terminal and the airport will deploy an innovative solution with long term partners CrowdVision which will enable the detection of areas where there is a high concentration of passengers who can then be directed to quieter areas.
To further inform restart plans, the airport will reach out to its passenger database to get their thoughts on the future airport experience.
Robert Sinclair, CEO at London City Airport, said:
“When our doors re-open again shortly, our ambition is to provide the best airport experience in the UK to our passengers by ensuring we follow industry guidance to the letter and by maintaining our reputation as the quickest London airport to get to and through.
“While there are many challenges ahead for the UK aviation industry, it is our hope that by outlining the steps we are taking to make the airport safe, and by incorporating the views of our regular travellers into our plans, we will give people the confidence to fly from our airport to destinations across the UK and Europe.”
Notes for editors
- The airport‘s temporary suspension announcement can be found here: https://media.londoncityairport.com/coronavirus-ops-update/
- The survey will be issued to all subsribers to the airport’s newsletter
- LCY is using the governments Job Retention Scheme and currently pays furloughed staff 100% of their wages
- Announcements on recommencement of services will be made by airlines
- The airport will be open to interview bids prior to restarting services